SHIPPING POLICY    

Last updated February 9, 2021 

SHIPPING PROCESS

All of our macarons are shipped using USPS 2-3 day shipping. We only ship our macarons on Wednesday to ensure they get in your hands before the weekend. This means if you order after 3pm on Tuesday it will ship out Wednesday of the following week. Our macarons ship in a custom molded carton, but with the fragile nature of macarons it is possible that some may arrive broken. This does not affect the taste of the macarons.

SHIPPING GUARANTEE

We do not ship to P.O. Boxes. Joyful Baking Company is not responsible for packages that are returned or re-routed due to incorrect addresses. Estimated delivery timelines do not take unexpected weather delays into consideration, which may affect shipping and arrival dates.

GUARANTEED FRESHNESS

All macarons are shipped using FDA approved ice packs and packing peanuts. When receiving your macarons you may notice your ice pack is no longer frozen, but that is ok, the purpose of the ice pack is to keep the macarons cold for 24 hours of its shipping journey.

RETURNS

Joyful Baking Company does not accept returns or exchanges.

COVID-19 UPDATES

*We are not responsible for packages that take longer than the 2-3 days ship time to arrive due the COVID-19 pandemic. 

*Due to the COVID-19 pandemic if you are within an hour driving distance from Searcy, AR your package might be delivered by one of our Joyful team members.